Terms & Conditions

Last Updated: January 2026

Welcome to ba99c, Bangladesh's premier VIP online casino and cricket betting platform. These Terms & Conditions ("Terms") govern your access to and use of the ba99c website, mobile interface, games, and all related services. By registering an account or using any part of ba99c's platform, you confirm that you have read, understood, and agreed to these Terms in their entirety.

ba99c reserves the right to amend or update these Terms at any time without prior notice. Continued use of the platform following any modification constitutes your acceptance of the revised Terms. Users are encouraged to review this page periodically to remain informed of any changes. If you do not agree with any provision of these Terms, you must discontinue use of ba99c immediately.

1. Eligibility and Account Registration

To register and maintain an active account on ba99c, all users must satisfy the following eligibility criteria without exception:

• You must be at least 21 years of age. ba99c strictly enforces a 21+ policy. Any account found to belong to a person under 21 will be permanently closed and any funds forfeited.
• You must be a resident of or physically located in Bangladesh at the time of registration and gameplay. ba99c is a platform designed for and targeted at players based in Bangladesh.
• Each individual is permitted to hold only one registered account. Duplicate accounts are strictly prohibited and will result in immediate suspension of all associated accounts.
• All information provided during registration — including full name, date of birth, contact number, and payment details — must be accurate, current, and truthful. ba99c reserves the right to request identity verification (KYC) at any time.

2. Account Security and Responsibilities

You are solely responsible for maintaining the confidentiality of your ba99c login credentials, including your username and password. ba99c will never ask you to share your password via email, SMS, or any third-party channel. If you suspect that your account has been accessed without authorization, you must contact our support team immediately at [email protected].

ba99c employs SSL encryption and industry-standard security protocols to protect user data and financial transactions. However, you acknowledge that no digital platform can guarantee absolute security, and you agree to take reasonable precautions to safeguard your own account. ba99c cannot be held liable for losses arising from unauthorized account access caused by user negligence.

3. Deposits, Withdrawals and Payment Methods

ba99c supports a range of trusted payment methods widely used across Bangladesh. All deposits and withdrawals are processed in Bangladeshi Taka (BDT). Accepted payment channels include:

• Mobile Financial Services: bKash, Nagad, Rocket, and Upay. These are the primary deposit and withdrawal channels for ba99c players across Dhaka, Chittagong, Sylhet, Khulna, and all other cities in Bangladesh.
• Bank Transfer: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and other participating Bangladeshi financial institutions.
• Card Payments: Visa and Mastercard are accepted where supported by the user's issuing bank. International cards may be subject to additional processing times.
• ba99c reserves the right to verify the ownership of any payment method before processing a withdrawal. Minimum and maximum deposit and withdrawal limits apply and are subject to change. All transactions must originate from payment accounts registered in your own name.

4. Bonuses and Promotional Offers

4.1 General Bonus Terms

All bonuses, welcome bonus offers, free spins, and promotional rewards issued by ba99c are subject to wagering requirements and specific rollover conditions. The following general rules apply to all active promotions:

• Bonus funds must be used within the promotional validity window. Expired bonuses are automatically forfeited and cannot be reinstated under any circumstances.
• Rollover requirements must be completed in full before any withdrawal of bonus-derived winnings is permitted. Attempting to withdraw prior to meeting the rollover threshold will result in cancellation of any associated bonus balance.
• ba99c reserves the right to withhold, cancel, or modify any bonus at any time if evidence of bonus abuse, multi-accounting, or fraudulent activity is detected. Fair play is a core requirement for participation in any promotional offer.

4.2 Seasonal and Event Promotions

ba99c may run special promotions tied to events such as the Bangladesh Premier League (BPL), IPL, T20 World Cup, Eid, Pohela Boishakh, and other culturally significant occasions. Specific terms and wagering requirements for each event promotion will be published separately on the ba99c promotions page. Standard bonus terms apply unless otherwise stated in the specific promotion's terms.

5. Fair Play, Prohibited Conduct and Fraud Prevention

ba99c is committed to providing a fair, transparent, and enjoyable gaming experience to all players. All games on ba99c's platform use certified Random Number Generator (RNG) technology to ensure unpredictable and unbiased outcomes. Any attempt to manipulate, exploit, or circumvent the outcome of any game is strictly prohibited.

The following activities constitute a direct breach of these Terms and will result in immediate account suspension, permanent ban, and forfeiture of all balances: using automated bots or scripts during gameplay; colluding with other players to manipulate game outcomes; exploiting software bugs, glitches, or technical errors for financial gain; placing bets designed to circumvent wagering requirement conditions; providing false identification or fraudulent payment information. ba99c cooperates with relevant authorities and financial institutions to investigate and report suspected fraud.

6. Intellectual Property and Platform Content

All content available on ba99c's platform — including but not limited to software, game interfaces, graphics, text, logos, trademarks, audio files, and design elements — is the exclusive intellectual property of ba99c or its licensed content providers. Users are granted a limited, non-exclusive, non-transferable licence to access and use the platform strictly for personal entertainment purposes. The following uses are strictly forbidden:

• Reproducing, copying, distributing, or reselling any part of ba99c's platform content without explicit written consent from ba99c's management.
• Using automated scraping tools, bots, or crawlers to extract data, pricing information, or game results from ba99c for any commercial purpose.
• Creating derivative works based on ba99c's game designs, visual identity, or brand materials without prior authorisation.
• Reverse engineering, decompiling, or disassembling any software component of the ba99c platform with the intent to gain unauthorised access or replicate functionality.

7. Limitation of Liability

ba99c operates on a commercially reasonable basis and shall not be held liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the ba99c platform, including but not limited to: loss of winnings due to technical faults or connectivity issues beyond ba99c's reasonable control; losses arising from disruptions to bKash, Nagad, or other third-party payment infrastructure; errors in game outcome display caused by client-side browser or device malfunction.

• ba99c shall not be liable for losses incurred as a result of user decision-making during normal gameplay. Gambling inherently involves risk, and players accept personal financial responsibility for all wagers placed on ba99c's platform.
• In all cases, ba99c's total aggregate liability to any user shall not exceed the total value of deposits made by that user in the 30 days immediately preceding the event giving rise to the claim.
• ba99c is not responsible for any tax obligations arising from winnings. Players are solely responsible for declaring any gambling winnings to relevant authorities as required by applicable law in Bangladesh.

8. Account Suspension, Closure and Termination

ba99c reserves the right to suspend, restrict, or permanently close any user account at its sole discretion, at any time, with or without prior notice, if it determines that a user has breached these Terms, engaged in fraudulent behaviour, or poses a risk to the integrity of the platform. Upon account closure, any pending withdrawal requests will be reviewed on a case-by-case basis. Balances derived from fraudulent activity will be voided; legitimate balances may be returned to the originating payment account following a verification review.

Users who wish to voluntarily close their ba99c account should contact [email protected]. Self-exclusion requests are handled with immediate effect as part of ba99c's responsible gaming commitment. Once a self-exclusion is applied, the account cannot be reopened during the exclusion period.

9. Responsible Gaming

ba99c is deeply committed to promoting responsible gaming across Bangladesh. Gambling should always be treated as a form of entertainment — not as a financial strategy or income source. ba99c provides tools to help players manage their activity, including deposit limits, session time reminders, and self-exclusion features. If you feel that gambling is negatively affecting your finances, relationships, or mental well-being, we strongly encourage you to make use of these tools or reach out to our support team at [email protected]. All users must be 21 years of age or older to participate. For detailed guidance, please visit our Responsible Gaming page.

10. Governing Law andDisputes

These Terms & Conditions shall be governed by and construed in accordance with the laws applicable in Bangladesh. Any dispute arising from or in connection with your use of ba99c's platform shall first be referred to ba99c's internal resolution team via [email protected]. ba99c is committed to resolving all genuine player disputes in a fair and timely manner.

If a dispute cannot be resolved through internal channels, users may seek resolution through appropriate legal channels available in Bangladesh. ba99c expressly excludes the application of any jurisdiction outside Bangladesh to the fullest extent permitted by law.

11. Contact and Support

If you have any questions, concerns, or feedback regarding these Terms & Conditions, or if you need assistance with your ba99c account, our customer support team is available around the clock. Reach us by email at [email protected]. Our team is available 24/7 to assist players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all regions of Bangladesh. We are committed to responding to all genuine enquiries promptly and professionally.